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OnCampus Documentation

Guides, workflows, and answers to help your institute team run admissions and student operations smoothly.

whatsappAndNotifications

WhatsApp Alerts in OnCampus

Last updated: 2026-06-01

Understand how OnCampus sends operational WhatsApp alerts and how plan limits apply.

WhatsApp alerts are system-triggered operational notifications. Manual campaign messaging is not part of the current module.

Step 1: Understand alert triggers

Alerts are sent automatically for operational events.

  • New enquiry submission
  • Follow-up scheduling
  • Important workflow updates

Step 2: Track plan limits

Each plan includes monthly and daily limits for reliable delivery.

  • Starter: 1,000 alerts/month
  • Growth: 3,000 alerts/month
  • Scale: 10,000 alerts/month

Step 3: Manage overage expectations

Extra alerts beyond quota may be charged per message.

FAQ

Can institutes manually send WhatsApp messages from OnCampus?

No. Current WhatsApp features are system-generated operational alerts only.